Privacy & Policy
Privacy Policy for Iroma Media
Effective Date: 01-08-2024
Iroma Media (referred to as "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy outlines how we collect, use, and protect the personal data of visitors and users of our website, https://iromamedia.com ("Site"), in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. By accessing or using our Site, you agree to the terms outlined in this policy.
1. Who We Are
Iroma Media is a UK-based business that offers products and services to customers worldwide. Our registered address is 4th Floor, Silverstream House, 45 Fitzroy Street, Fitzrovia, Fitzrovia, London, W1T 6EB, and we are the data controller responsible for your personal data.
2. What Personal Data We Collect
We may collect the following categories of personal data from you:
a. Information You Provide Directly:
- Name
- Email address
- Postal address
- Phone number
- Payment information (processed securely by third-party providers)
- Account details (if you create an account)
b. Information We Collect Automatically:
- IP address
- Browser type and version
- Operating system
- Browsing behavior on our Site (e.g., pages visited, time spent)
c. Information from Third Parties:
- Payment processors and delivery services may share information necessary for processing transactions and fulfilling orders.
3. How We Use Your Personal Data
We use your personal data for the following purposes:
- To Provide Services: To process orders, ship products, and manage accounts.
- Customer Support: To respond to inquiries or issues you raise.
- Marketing: To send promotional emails, newsletters, or special offers (you can opt-out at any time).
- Improving Our Site: To analyze usage trends and improve our services.
- Legal Compliance: To comply with applicable laws, prevent fraud, and ensure security.
4. Legal Basis for Processing
We process your personal data based on the following legal grounds:
- Performance of a Contract: To fulfill orders or provide requested services.
- Consent: For marketing communications, where required.
- Legal Obligation: To comply with UK laws and regulations.
- Legitimate Interests: To improve our services, prevent fraud, and ensure Site security.
5. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your experience on our Site. These include:
- Necessary Cookies: To enable essential functionality.
- Performance Cookies: To analyze usage and improve our Site.
- Marketing Cookies: To deliver personalized advertising.
You can manage or disable cookies through your browser settings.
6. How We Share Your Personal Data
We may share your data in the following circumstances:
a. With Service Providers:
We share your data with third-party vendors, such as payment processors, delivery companies, and IT support providers, to fulfill orders and operate our Site.
b. Legal Compliance:
We may disclose your data to comply with legal obligations, respond to law enforcement requests, or protect our rights and interests.
c. Business Transfers:
In the event of a merger, acquisition, or sale of assets, your personal data may be transferred to the new ownership.
We do not sell or rent your personal data to third parties.
7. International Data Transfers
As a UK-based company, we process your personal data in the UK. For users outside the UK, your data may be transferred internationally to facilitate services. We ensure such transfers comply with applicable data protection laws, using mechanisms such as standard contractual clauses.
8. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including:
- Fulfilling legal, accounting, or reporting obligations.
- Resolving disputes or enforcing agreements.
When no longer needed, your data will be securely deleted or anonymized.
9. Your Rights Under UK GDPR
You have the following rights regarding your personal data:
- Access: Request a copy of the personal data we hold about you.
- Correction: Request correction of inaccurate or incomplete data.
- Erasure: Request deletion of your data ("right to be forgotten").
- Restriction: Request restriction of data processing in certain circumstances.
- Objection: Object to processing for direct marketing or based on legitimate interests.
- Data Portability: Request transfer of your data to another service provider.
- Withdraw Consent: Withdraw consent for processing based on your prior agreement.
To exercise these rights, contact us at [Insert Email Address]. We may require verification of your identity before processing your request.
10. Children’s Privacy
Iroma Media does not knowingly collect personal data from children under 13 without parental consent. If you believe we have inadvertently collected such data, please contact us immediately, and we will take steps to delete it.
11. Security of Your Data
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. However, no system is completely secure, and we cannot guarantee absolute security.
12. Marketing Communications
You may receive marketing communications from us if you have:
- Subscribed to our mailing list.
- Purchased a product or service from us, and you have not opted out of marketing communications.
You can opt out of marketing communications at any time by clicking the "unsubscribe" link in our emails or contacting us directly.
13. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page, and we will notify users of significant changes where required.
14. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us at:
Iroma Media
4th Floor, Silverstream House
45 Fitzroy Street
Fitzrovia
London, W1T 6EB
+442039473709
info@iromamedia.com
By using our Site, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your data as outlined.
This Privacy Policy complies with UK regulations, including UK GDPR and international data considerations for a global audience. Adjustments can be made to reflect specific operational practices.
Terms of Services
Terms and Conditions for Iroma Media
Effective Date: 01-08-2024
Welcome to Iroma Media, a UK-based business offering products and services to customers worldwide through our website at https://iromamedia.com ("Site"). These Terms and Conditions ("Terms") govern your use of the Site and our services. By accessing or using the Site, you agree to comply with these Terms. If you do not agree to these Terms, please refrain from using the Site.
1. Acceptance of Terms
By accessing, browsing, or using Iroma Media's Site or services, you agree to these Terms and our [Privacy Policy] [Insert Link]. If you do not agree, you must discontinue use of the Site immediately.
2. About Iroma Media
Iroma Media operates from the United Kingdom and complies with UK laws and regulations. While we market and sell products and services globally, users outside the UK are responsible for ensuring that their use of the Site complies with local laws.
3. Eligibility
To use the Site or make purchases, you must:
Be at least 18 years old or have parental or guardian consent if you are under 18.
Provide accurate and complete information during registration or checkout.
Ensure that your use of the Site complies with local laws in your jurisdiction.
4. Account Registration
When creating an account on Iroma Media, you agree to:
Provide accurate and current information.
Maintain the confidentiality of your account credentials.
Notify us immediately of any unauthorized access to your account.
We reserve the right to suspend or terminate accounts that violate these Terms or are suspected of fraudulent activity.
5. Products and Services
a. Product Descriptions: We strive to provide accurate descriptions of our products and services. However, we do not guarantee that descriptions, images, or other content on the Site are error-free, complete, or current.
b. Pricing and Availability: Prices and availability of products are subject to change without notice. Prices are listed in GBP (£), and international users are responsible for any currency conversion fees or additional charges from financial institutions.
c. International Purchases: Iroma Media ships products worldwide, but users outside the UK are responsible for any customs duties, taxes, or additional fees imposed by their local authorities.
6. Payment
We accept major credit cards, debit cards, and other payment methods as indicated on the Site. Payments are processed through secure third-party platforms, and by completing a transaction, you agree to abide by the terms of those payment providers.
7. User Conduct
By using the Site, you agree not to:
Violate any applicable laws or regulations.
Post, share, or transmit harmful, defamatory, or illegal content.
Impersonate another person or misrepresent your identity.
Interfere with the operation or security of the Site.
Attempt unauthorized access to the Site or its systems.
8. Intellectual Property
All content on the Site, including text, images, graphics, and logos, is the intellectual property of Iroma Media or its licensors and is protected by UK copyright laws and international treaties. You may not reproduce, distribute, or modify any content without prior written consent.
9. Privacy and Data Protection
Iroma Media complies with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. For details on how we collect, use, and protect your data, please refer to our [Privacy Policy] [Insert Link].
If you are located outside the UK, you consent to the transfer and processing of your personal data in accordance with our Privacy Policy.
10. Shipping and Returns
a. Shipping: Iroma Media ships globally. Shipping times and costs vary depending on your location and selected shipping method. Delivery times are estimates and may be affected by factors outside our control, such as customs delays.
b. Returns and Refunds: We offer returns or refunds in accordance with our [Returns Policy] [Insert Link]. Customers outside the UK should note that international shipping fees are non-refundable unless required by local law.
11. Disclaimers
a. Limitation of Liability: To the fullest extent permitted by UK law, Iroma Media is not liable for any direct, indirect, incidental, or consequential damages arising from your use of the Site or inability to use the Site.
b. Accuracy of Information: While we strive to ensure the accuracy of information on the Site, we do not warrant that content is error-free, complete, or up to date.
12. Indemnification
You agree to indemnify and hold harmless Iroma Media, its employees, affiliates, and agents from any claims, damages, or expenses arising out of your use of the Site or breach of these Terms.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of the courts of England and Wales.
14. International Use
Iroma Media is based in the UK but markets products and services worldwide. Users accessing the Site from outside the UK are responsible for ensuring compliance with local laws and regulations.
15. Changes to Terms
We reserve the right to modify these Terms at any time. Updates will be posted on this page, and continued use of the Site after changes are made constitutes acceptance of the updated Terms.
16. Contact Information
For questions or concerns about these Terms, please contact us at:
Iroma Media[
4th Floor, Silverstream House
45 Fitzroy Street
Fitzrovia
London, W1T 6EB
+442039473709
info@iromamedia.com
By using Iroma Media, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, you must refrain from using the Site.